Your DineProfile total is the amount you paid on every delivered order on the apps you connect, minus the money the apps refunded on those orders. Cancelled, rejected and failed orders don’t count. DineProfile reads each order’s receipt to split the total into food or groceries, fees, taxes, tips and savings, and every line on your bill opens the orders behind that line.
Which orders count
- Delivered orders count, on every app you connect, back to your oldest order.
- Cancelled, rejected and failed orders don’t count.
- A refund an app gave on a delivered order comes off your total, on its own Refunds line.
- An order without an amount counts toward your number of orders but not toward your total.
- A Swiggy One membership bought on its own, without an order, isn’t an order and doesn’t count. A membership bought along with an order shows on the Memberships line.
How you paid doesn’t matter. Orders paid by card, UPI, a wallet or cash on delivery all count, because DineProfile reads the amounts from the orders themselves, not from a bank statement.
How each bill adds up
DineProfile reads the receipt of every order and sorts each line into food, quick-commerce items, fees, taxes, tips and donations, memberships, and coupons and offers. Each line on your bill is rounded to the rupee, and a round-off line makes the lines add up to your total.
When a receipt can’t be split into items and charges, the order’s full amount still counts, on a line called Not broken down. Some receipts leave part of the amount unexplained, and your bill shows that part as Not itemized on receipts.
What DineProfile can’t see
- Orders you deleted from an app’s history before connecting that app.
- Orders placed from a different mobile number, which belong to a different account on that app.
- Orders on apps you haven’t connected.
Keeping the total current
Your report covers the orders placed up to the time DineProfile read each app. With DineProfile Plus, DineProfile adds the orders you’ve placed since DineProfile last read each app, every hour.
Questions
Do refunds count in my DineProfile total?
Refunds on delivered orders come off your total, and your bill shows them on their own Refunds line.
Are cancelled orders counted?
No. Only delivered orders count toward your total and your number of orders.
Why is my total lower than I expected?
Orders you deleted from an app’s history, orders placed from another mobile number and orders on apps you haven’t connected aren’t in your total. Check that you signed in with the number your delivery apps use, and connect every app you order from.
Does DineProfile estimate anything?
No. Every amount comes from your own orders and receipts. The total isn’t projected from an average.